Basic knowledge of probability at the level:

S.M. Ross, Introduction to probability models, 9th edition, Academic Press, 2007 (chapters 1-3).

Aim of the course

To provide insight in the theory of queueing models. The following subjects will be treated:

• Fundamental queueing relations (Little's law, PASTA property)
• Markovian queues (M/M/1 queue, M/M/c queue, M/E_r/1 queue)
• M/G/1 queue and G/M/1 queue
• Mean value technique
• Priority queues
• Variations of the M/G/1 queue
• Insensitive queues (M/G/c/c queue and M/G/infinity queue)

Lecturer

Jacques Resing (TU/e) and Sindo Nunez-Queija (UvA)